Get In Touch

Contact

Questions about a piece, your order or a delivery? The fastest way to reach us is WhatsApp, where a real person answers.

WhatsApp: orders & inquiries

+254 113 599 345

Start a chat

Hours

Monday–Saturday, 9:00 am – 7:00 pm EAT.

Messages outside hours are answered first thing the next morning.

Where we are

Nairobi, Kenya. Delivery countrywide.

We're an online-first boutique, so no walk-in shop: order and we come to you.

Before you write

The answer might already be here: delivery timelines and fees live on Delivery & Payment, exchanges on Returns & Exchanges, and common questions on the FAQ.

Asking about a specific bag? Open its product page and tap “Ask about this bag”. Your message will include the exact piece and price.